Missed deadlines and cost overruns sometimes can lead to a company losing out on customers and revenues. With so much at stake, businesses cannot afford to slow down their growth due to unresponsive IT systems and technology issues. To find a way out of this problem, they have adopted a managed services approach that takes into account the complete IT day-to-day operational activities from hosting and monitoring services to system updates and performance management. Understanding the need of a MSP provider, one company decided to deliver the business change required to sustain in today’s highly complex and competitive tech environment. It was Malaysia-based one-stop solution provider iZND Services. In APAC’s diverse market, iZND has developed itself as a managed services leader that has all the unique abilities of a MSP provider in addition to an experienced team focused on meeting high service standards day in and day out.
Established in 2012, iZND has a dedicated team of hardware and software professionals specialized in developing services and products to meet its customers’ needs in the best way possible. Dr Isaac Andy, the Founder, CEO and Director of iZND Services, started his own venture, after he worked with a list of reputed companies like Dell, Getronics Solution and IBM and gathered a vast experience in the field. He describes iZND as a mature Managed IT Services Program, Cloud Computing Solutions and Professional IT Project Delivery firm.
It is, of course, a matter of pride for the young energetic CEO of a start-up that his iZND is growing at a rapid pace. The company is an IBM Business Partner, Google Partner for Work, Microsoft Partner and Samsung Enterprise Alliance Partner. iZND has identified the skills and technologies required to provide full-proof solutions to solve business challenges. The company has showcased a unique ability to manage projects both domestically and internationally, including extensive logistics support programs and complex outsourcing projects for leading corporate companies.
iZND is a one-stop solution provider, for its clients, the company manages it all: the hardware, software, network, security and backup. The company serves its clients with the key IT Solutions like - Point of Sale (POS) System (e-Commerce Solution with Inventory Management), Fleet Management End to End Solutions (Bundles with Full GPS Track & Trace facilities), Payment Gateway Solution, Mobile App Developer for Android, iOS & Blackberry, and Enterprise Management.
iZND acts as a IT partner for its customers to help them manage costs and complexities in every stage of planning, production and deployment. Today, the need for MSPs is more than ever, as organizations look to implement new tools they need someone to guide them through the initial challenges of implementation. With any modern organization, there is a greater need for resources to maintain infrastructure and network-maintenance activities. “As an MSP, we understand our core responsibilities are to maintain and manage enterprise networks with maximum efficiency and keep the business in line with their core goals,” says Andy. The company has made it a mission to provide proactive support, collaboration and continued assistance to eliminate any confusion in the delivery of support services.
Andy adds, “When clients come to us, they are more worried about high IT costs and lack of transparency in infrastructure managed services. From the beginning, we tell them to leave every aspect of infrastructure management to us, and guarantee round-the-clock network protection by using sophisticated network monitoring tools.” Almost all organizations have seen how break-fix methods are not profitable for the long-run and want an IT partner that can help them deliver end-to-end, effective and reliable solutions to transform business operations.
iZND offers a user-friendly and cost-effective reseller program too, which allows its clients to have a comprehensive product portfolio for their customers. The company customizes private labeled website as well as multi-lingual private labeled control panels for its clients and their resellers. The reseller program also offers complete business process automation and a comprehensive API for seamless integration, that too in low wholesale prices.
With its unique managed services, iZND has already served many renowned ventures successfully. In Aviation, it helped Malaysian Airlines to be the first to migrate from UNIX Mainframes & Terminals to Microsoft Windows Corporate Enterprise systems using Dell & IBM Systems. It contributed to Canai 15, an F&B Estate Management Company in the design and implementation of Point of Sale (POS) & Corporate Accounting systems for real-time monitoring of all Canai 15 outlets with module Inventory Management.”
The company has found outstanding success as a MSP provider in the Asia-Pacific region. Its impeccable track record of quality and affordability has pushed the company to new heights. With its sight set on becoming a worldwide leader, we predict iZND will continue its mission to transform businesses into future-facing companies.